IT Department
Smarter IT
Request Management
One portal for server provisioning, hardware requests, email creation, and multi-level approvals — built for the entire Ezdihar Group.
Server & Hardware Provisioning
IT-prefixed tracking, 2-stage CIO approval
Email & User Account Creation
HR / Line Manager routed approvals
Multi-Level Approval Workflows
Up to 5 stages: Manager → CIO → CFO → CSO
Reports & Audit Trails
Excel & PDF exports with full request history
4
Request Types
5
Approval Stages
100%
Automated Emails